Sylvester Norrbjörk

IT & Cloud Technician

norrbjoerk@gmail.com · +39 351 535 5153 · Salice Salentino (LE), Italy · Versione italiana

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Profile

IT technician with 20+ years of hands-on experience across hardware/software support, Windows servers, networking and VPNs. Currently building cloud skills on AWS: this very site (S3 + CloudFront, Lambda visitor counter, CI/CD) is my latest project. Native Swedish and English, Italian C1, Spanish B1.

Skills

Experience

Fleet Technician Valuemate Srl (on-site at CNH Lecce) · Jan 2025 – Present

  • Hardware and software installation and support across the site.
  • Support ticketing and IT asset management via ServiceNow.
  • Manage the IT warehouse (stock organisation and monitoring).

Fleet Technician Stefanini Italia (on-site at CNH Lecce) · Jan 2021 – Dec 2024

  • Hardware and software installation and support across the site.
  • Support ticketing and IT asset management via ServiceNow.
  • Manage the IT warehouse (stock organisation and monitoring).

IT Consultant I.S.I. Computer, Strudà (LE) · 2018 – 2021

  • Install and support hardware/software for PC and Mac.
  • Install and configure Windows and Linux servers.
  • Set up LAN/WLAN networks; configure VPNs on Zyxel firewalls and QNAP NAS.
  • Manage NAS with local and remote backup; data recovery procedures.

IT Technician HS Company (CNH Lecce) · 2018 – 2020

  • Hardware and software installation, support and replacement.

Freelance IT Consultant Province of Lecce · 2013 – 2018

  • PC hardware/software support, WLAN setup, NAS and local backup management.
  • Web design and development for small businesses.

Energy Monitoring Systems Municipalities of Andrano, Tuglie, Nociglia, Carmiano, Arnesano (LE) · 2013 – 2016

  • Installed and configured a Modbus RS485 monitoring system for schools and town halls: electricity consumption, photovoltaic and geothermal production, indoor/outdoor environmental parameters and CO₂ air quality for mechanical ventilation.
  • Built Flash animations and charts to visualise the systems for non-technical audiences.

Production Supervisor & Quality Control Heavenly Abode, New Delhi / Nabadwip, India · 2010 – 2013

  • On-site supervision of textile and wood-product manufacturing for a company selling ethnic products in Australia and the US.

Freelance IT Technician Vinci (FI) · 2006 – 2007

  • Hardware/software troubleshooting and technical solutions for clients.

Technical Translator Exel 2.0 s.r.l., Medolago (BG) · 2004 – 2006

  • Translated technical manuals (Italian → English) for software used in radio stations.

IT Technician Mediarama s.r.l., Terni (TR) · 2003 – 2004

  • On-call support for a wireless ISP's customer base.

IT Helpdesk Intern Axis Communications AB, Lund, Sweden · Jan – May 2003

  • User support and hardware/software troubleshooting and installation.

Projects

This website AWS · S3 · CloudFront · Lambda · DynamoDB

  • Static resume served from S3 via CloudFront over HTTPS.
  • Visitor counter: JavaScript → API Gateway → Lambda (Python) → DynamoDB.
  • Automated deployments with GitHub Actions, infrastructure as code.

Education

Programming Luleå University of Technology · 2014 – 2015

  • Java Programming I & II.

Web Programming Linnaeus University, Kalmar · 2013 – 2014

  • HTML/CSS, C#, JavaScript, jQuery, SQL, PHP, Ruby on Rails, database design, project management.

Diploma in Information Technology Arena College, Malmö · 2000 – 2003

  • Systems administration: Windows Client/Server, Active Directory (sites, multi-DC, clustering, replication, security policies), Exchange Server, Novell.
  • PC hardware/software troubleshooting, LAN management.

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